Handle appointment bookings, FAQs, and after-hours calls — without hiring more staff. Click through scenarios to see it in action.
Patient calls to book a cleaning or checkup. AI confirms time, collects info, books in the system.
Pricing, hours, location, insurance questions — answered instantly, 24/7.
Phone rings at 9pm — AI handles it. Urgent issues escalated, routine booked for morning.
Patient needs to move their appointment. AI finds a new slot in seconds.
Dental clinic — handles incoming calls 24/7. Green nodes = completed, orange = in-progress.
Phone rings. AI answers within 1 second, day or night.
Always ActiveAI identifies: booking, FAQ, complaint, reschedule, or transfer request using voice AI.
Natural LanguageChecks GHL calendar, finds available slots, confirms time, sends SMS reminder — all in one call.
GHL IntegrationQuick answers: "How much for a cleaning?" "Do you accept Southern Cross?" — no staff needed.
InstantPatient wants to move — AI finds next available slot, updates GHL, sends confirmation.
Zero FrictionUrgent dental pain? AI pages on-call dentist. Routine booking queued for morning.
Always-OnGet your AI receptionist running in GHL. Follow these steps in order.
Go to gohighlevel.com and start a 14-day free trial. Choose "Agency" account type. You'll need this to access the AI Employee module.
→ Open GHL →In GHL sidebar: AI Studio → AI Employees. This is where you configure the receptionist persona, voice, and behaviors. Select "Phone Receptionist" as the template to start.
Upload clinic info: name (Smile Dental Clinic), address, hours (Mon-Fri 8am-6pm), phone number. The AI uses this to answer "what are your hours?" type questions.
Connect your calendar. In AI Employee settings → Actions → "Book Appointment." Map it to your GHL calendar. Set appointment types: Checkup, Cleaning, Emergency.
Add common questions: pricing ($150 clean, $200 checkup), insurance (Southern Cross, NIB accepted), parking (free on-site), cancellation policy (24hr notice).
In GHL: Settings → Routing → After Hours. Route to AI after 6pm. Set escalation: urgent dental = page on-call via SMS, routine = book for next day.
Buy or port a local number in GHL (NZ numbers from $5/mo). Assign to AI Employee. Test with a real call — use your own phone.
Make test calls. Review call logs in GHL. Adjust AI responses. Fine-tune FAQ answers. The AI learns from each interaction.
Tell us about your clinic and we'll set up a live AI receptionist demo using your actual phone number, hours, and services.
Use Loom or OBS to create a 3-5 minute walkthrough for sales outreach. Structure it like this:
Log into your GoHighLevel account. Start recording.
Navigate to AI Studio → AI Employees. Show the dental clinic persona configured.
Call the demo line and show the AI answering — complete appointment booking in real time.
Open GHL calendar. Show the appointment appearing instantly — no human needed.
Show call logs, % handled without staff, avg response time from the GHL dashboard.
We'll set up a live demo with your actual phone number, hours, and services. No commitment required.